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Responsible Gaming

Welcome to the Responsible Gaming policy of Nika Casino. We are fully committed to providing a safe, enjoyable, and controlled gaming environment for all our players. We understand that online gambling, while a fun leisure activity for the vast majority, can lead to addiction problems for some individuals. That is why we have developed a proactive policy that informs players, provides tools to maintain control, and, if necessary, points the way to professional help.

On this page, you will find detailed information about how we encourage responsible gaming, the tools you have at your disposal in your account, and how you can recognize problematic gambling behavior in yourself or others.

1. How Do You Recognize a Gambling Problem?

It is important to critically evaluate your own gambling behavior on a regular basis. Gambling addiction can develop insidiously. If you are concerned about your gambling habits, honestly ask yourself the following questions:

• Do you spend more money or time gambling than you can actually afford?
• Do you neglect work, studies, or social obligations in order to gamble?
• Have you ever lied about the amount of time or money you spend at online casinos?
• Do you gamble to escape from problems, stress, boredom, or depression?
• Do you chase your losses? (Do you try to win back lost money immediately by betting more?)
• Have you borrowed money, or sold property, purely to finance your gambling activities?
• Do you feel restless or irritable when you try to cut down or stop gambling?

If you answered "Yes" to several of these questions, we strongly advise you to take immediate action. Use the tools we describe below or contact an external, professional help organization.

2. Our Tools for Player Protection

Nika Casino offers a comprehensive suite of tools ("Tools") that are directly accessible via the dashboard in your account. We encourage every player to set these limits immediately after creating an account, even before you start playing.

2.1. Deposit Limit

With the deposit limit, you can set a maximum amount that you can add to your account per day, week, or month. Once this limit is reached, it is technically impossible to make further deposits until the selected period has passed. This helps you stay within your predetermined budget.

2.2. Loss Limit

The loss limit protects your balance by setting a maximum on the net amount you can lose over a day, week, or month. This is based on your initial deposits, excluding any winnings achieved during the session. Once you reach the limit, you will be prevented from playing further with real money.

2.3. Wager Limit

This allows you to set a maximum amount that you can wager in total over a specific period. It does not matter whether your bets result in a win or loss; it purely controls the turnover rate of your funds and helps prevent impulsive, large bets.

2.4. Session Limit

To prevent you from losing track of time, you can set a session limit. You determine how many minutes or hours you can be logged in per day maximum. Once the time is up, you will be automatically logged out. We also offer a Reality Check pop-up: a reminder that appears on your screen every 30 or 60 minutes, for example, showing how long you have been playing and what your current net win or loss is.

3. Taking a Break and Self-Exclusion

If setting limits is not enough, or if you feel you need to step away from the online casino entirely, we offer the following stronger measures:

3.1. Time-Out (Short Break)

You can temporarily freeze your account for a short period (for example, 24 hours, 7 days, or 30 days). During a Time-Out, you cannot deposit or play, and you will not receive any marketing material from us. After the period expires, your account will automatically be reactivated.

3.2. Self-Exclusion

For players who realize they have a structural gambling problem, self-exclusion is the most important step. You can close your account for a minimum period of 6 months up to an indefinite period (permanent). During self-exclusion:

• It is impossible to log in, play, or deposit money into your Nika Casino account.
• We will manually transfer all remaining, withdrawable balances to your bank account.
• You will be removed from all our marketing and promotional lists.
• We will proactively prevent you from creating new accounts under your name or details in the future.

Please note: A request for permanent self-exclusion cannot be reversed prematurely.

4. Protection of Minors

It is illegal and contrary to our Terms and Conditions for persons under 18 years of age (or the age of majority in their jurisdiction) to open an account at Nika Casino. We conduct strict Know Your Customer (KYC) and age verification checks. If we discover that a minor has created an account, the account will be immediately and permanently closed, and any winnings will be confiscated.

If you share a computer with minors in your household, we strongly recommend installing parental control software (such as Net Nanny or CyberPatrol) to prevent them from accessing gambling sites.

5. Independent Help Organizations

We strongly advise players with a gambling problem to seek professional help. You are not alone. There are various independent organizations that offer anonymous, free, and expert help:

• Loket Kansspel: The central support point in the Netherlands for problems surrounding gambling. Visit loketkansspel.nl or call toll-free 0800-2400022.
• AGOG (Foundation Anonymous Gamblers Surrounding Gamblers): Offers self-help groups throughout the Netherlands. Visit agog.nl.
• Gamblers Anonymous: An international fellowship of men and women who share their experience to help each other recover. Visit gamblersanonymous.org.
• Gambling Therapy: A global service offering practical advice and emotional support in multiple languages via live chat and forums. Visit gamblingtherapy.org.

6. Tips for Responsible Gaming

To ensure that your experience at Nika Casino remains safe and fun, we would like to share the following golden rules with you:

1. Set a budget: Decide in advance how much money you are willing to lose and never exceed this budget. Use our Deposit Limit tool for this.
2. Do not gamble with borrowed money: Only play with money intended for entertainment that you can actually afford to lose.
3. Do not chase your losses: Accept that losing is part of the game. Never frantically try to win back your lost money by increasing your bets; this often leads to even greater losses.
4. Keep track of time: Gambling can make you lose track of time. Set a timer or use our Session Limit tool to schedule regular breaks.
5. Play sober: Avoid online gambling when you are under the influence of alcohol, drugs, or when you feel extremely emotional, depressed, or stressed. Your judgment is impaired at that moment.

Do you need help setting limits or would you like to speak to someone about your gambling behavior? Our specially trained customer service is available 24/7. Contact us via live chat or send an email to [email protected].